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Sr. Financial Analyst - E-Commerce

Department:  Americas Finance


Job ID: 


From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 4,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.


Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and we are constantly looking for new talents who share our values and can enrich our team.  We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.



At Lavazza North America, the Sr. Financial Analyst – E-Commerce is responsible for supporting all key financial activities for the E-Commerce channel. This includes coordination, analysis, and recommendations for management reporting, annual plan, budget, quarterly forecast, Integrated Business Planning (IBP) process, explanation of monthly results, scenario planning and special projects in support of these businesses. This position is responsible for providing key financially driven insights to cross functional business partners, and actively participates in both short-term and long-term decision-making activities.

Location: West Chester, Pa or New York City, Ny (Hybrid)


  • Support the annual E-Commerce budget, long range plan and monthly financial forecast for the business (sales/margin/EBITDA).
  • Partner with the FP&A Director to provide the right analytics to work with cross functional teams to understand Ecommerce KPIs, key business trends/strategies and incorporate that intelligence in the Sales, Margin & EBITDA financial forecast.
  • Identify business trends and provide supportive analytics that drive and influence business performance/decisions.
  • Collaborate with E-Commerce leadership to plan and analyze business performance by identifying gaps between business goals and objectives such as month end variances on the P&L to the budget, forecast and PY.
  • Heavy emphasis for this position includes analyzing eCommerce operations and campaign performance in order to support business partners in their decision-making process.
  • Collaborate with marketing team to drive marketing investment utilizing/building/maintaining/reporting key metrics such as COA, ROAS, LTV, and customer cohort analysis.
  • Collaborate with sales team to maintain commission quotas, pipeline lead analysis and optimization of sales force.
  • Capital resource allocation by working with cross functional groups to drive valuation for key initiatives (proxy for prioritization) as well as input/output KPI’s to track effectiveness of investment (i.e., technology, site improvements, etc.).
  • Perform other duties as assigned.


  • Bachelor's degree in business administration, accounting, finance, or related field or equivalent work experience
  • 5+ years of progressive e-commerce finance / related experience
  • MBA or master’s degree in a related field, preferred
  • Experience synthesizing complex and large data sets into consumable business insights, use of data visualization tools (Tableau, Power BI) as a means of transforming historically manual processes into cutting edge digital insights, preferred.
  • Previous experience with E-commerce organizations
  • Strong interpersonal skills for interacting with Business Unit and Finance partners
  • Strong analytical and problem-solving skills, excellent attention to detail 
  • Ability to present information across multiple audiences
  • Exceptional planning and organizational skills to balance and prioritize work
  • Adept at manipulating and synthesizing large data sets that provide insightful analysis in support of the business
  • Create a culture of success and inclusion, be a value ambassador
  • Build trusting relationships with business leaders
  • Be coachable to new insights, skills, and opportunities to improve the business


  • Must be located near New York or West Chester Headquarter offices
  • Ability sit/stand for long periods of time


  • Competitive Medical, Vision, Dental Benefits 
  • 401K Package 
  • Employee Assistance Program 
  • Onsite Cafeteria and Gym (West Chester location)
  • Hybrid Work Schedule 
  • Ability to be barista certified
  • Monthly Lunches provided by Lavazza
  • Tuition Reimbursement
  • Performance Development Plans 
  • Employee Discounts 
  • Flexible business casual dress code - jean friendly! 
  • Free coffee, anytime!

Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Segment: Financial Analyst, Retail Sales, Finance MBA, MBA, Food Service, Finance, Retail, Management, Hospitality

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