Sales Enablement Analyst



Job ID: 

About The Group


From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 4,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.


Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and we are constantly looking for new talents who share our values and can enrich our team.



Job Purpose/Overview


At Lavazza, the Sales Enablement Analyst will support the Sr. Home Channel Strategy manager and Commercial team in executing on the strategic vision and annual business objectives of Lavazza North America Home Channels, Retail and eComm. This individual will be responsible for managing reporting and sales operations for: US Retail, US & Canada eComm, and Canada Channels.  


Location: West Chester, PA  



Key Responsibilities


  • Support Sr. Manager with data pulling, reporting, deck building, and other tasks related to strategic planning functions: Monthly Business Reviews, Annual Budget Planning, Selling Stories
  • Responsible for updating and publishing monthly syndicated data reports and scorecards (Nielsen, Numerator, MarketShare)
  • Responsible for updating and maintaining all selling materials, spec sheets, product images, and all other sales enablement tools needed for the customer sell-in
  • Manage the day-to-day database maintenance and tasks needed to ensure accurate and timely reporting via syndicated data tools, i.e. Nielsen, Numerator, Ascential MarketShare 
  • Support cross functional teams (Sales, Marketing, Finance, Commercial Strategy) with sell-in reporting and analysis to support various aspects of the annual business planning – monthly and quarterly business reviews, annual budget planning, business development and NPD business cases
  • Manage general sales operations activities such as accurate and timely submission of rebates, POs, sales commissions
  • Manage sample orders for new customer and innovation  
  • Maintain customer portals to ensure business continuity, i.e. updated item specifications, new product submissions, updated product images, contracts, etc. (1WorldSync, Syndigo, Atrify, etc)
  • Create and maintain instructions manual/documentation of business process and timelines, critical activities, and key contacts to maintain business continuity as the cross functional team evolves
  • Ad hoc special projects as needed to support cross functional Home Channel Commercial Team



Job Specifications/Qualifications

  • Four year degree from an accredited institution, preferably in Business

  • 1+ year working experience in CPG Trade Marketing, Category Management, Sales, Sales Planning or Marketing preferred

  • Experience supporting Retail and eComm channels and customers preferred

  • Intermediate/Advanced skills in MS Office (Excel, PPT) required

  • Experience with syndicated data tools required:
    o    Retail - Nielsen, IRI, Numerator
    o    eComm - Amazon Retail Analytics, Ascential Market Share, Helium, etc

  • Ability to efficiently and effectively learn new technology (Proprietary Lavazza tools)

  • High attention to detail, with the ability to multi-task and effectively prioritize

  • Highly agile and thrives in a fast paced working environment with an entrepreneurial mindset

  • Highly organized and strong project management skills

  • Strong collaboration and with the ability to work well cross functionally with all levels of the organization -  peers to Executives

  • Ability to work in an environment of tight deadlines, and to consistently challenge and be challenged on performance results.

  • This in an office position and may choose to work from home up to 50% of time

  • Less than 20% travel required, able to commute to NYC office as needed 





  • Competitive Medical, Vision, Dental Benefits 
  • 401K Package 
  • Employee Assistance Program 
  • Onsite Cafeteria and Gym (West Chester location)
  • Hybrid Work Schedule 
  • Ability to be barista certified
  • Monthly Lunches provided by Lavazza
  • Tuition Reimbursement
  • Performance Development Plans 
  • Employee Discounts 
  • Flexible business casual dress code - jean friendly! 
  • Free coffee, anytime!










Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.








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