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Sales Assistant Latvia

Department:  MERRILD BALTICS (50109368)


Job ID: 

Sales assistant to Merrild Lavazza Coffee 


Do you want to be a part of an organization with two of the strongest coffee brands?  We work with two famous coffee brands Merrild and Lavazza, where Lavazza is Italy's premium coffee no. 1. We are in positive development and looking for an ambitious sales assistant to support our KAM function.


Your area of responsibility

You will be responsible for assisting the KAM’s in coordination of daily customer management process. Your focus will be to plan and execute daily tasks in relation to customer delegated by the Baltic KAM. Your key task will ensure smooth communication with customers and service providers and coordinate the data flow between company and customers. Furthermore, you will ensure on-time and correct reporting, flag and address issues.

You will meet with the customers and set the requirements on data processing between company and customers.


Specific areas of responsibility

  • Collect and distribute market promotion and pricing offer information
  • Prepare reports on merchandising services, process Nielsen data reports and distribution reports.
  • Manage promotional calendar by customers and implement updates based on KAM’s agreements
  • Update and submit promotional offers in line with customer requirements and deadlines.
  • Coordinate and store pricing information by customers and manage product information and pricelists
  • Communicate directly with the responsible people in the customer’s organization to support the KAM to achieve the set business targets. Address customer issues to the KAM’s.
  • Process and prepare analytical data, develop and modify presentations for both internal use and external use. 
  • Assist and manage KAMs business calendar, travel arrangements, expenses and other tasks.


  • Good analytical skills making you able to digest insights from various sources and derive proposed key actions
  • Competent user of Microsoft Office Word, Excel and Power Point. Experience with Nielsen and other data sources will be an advantage
  • Good sense of what makes an efficient communication solution delivering a compelling message to the target audience
  • Excellent communication skills, both written and verbally in Latvian and in English
  • Good co-operational skills – you enjoy interacting with- and working close together with  both colleagues locally and Customers
  • Strong ‘can do’ attitude
  • Attention to detail
  • Passion for FMCG and last but not least – coffee:-)



You hold a commercial or business-oriented degree at bachelor level. On top of this, you preferably have 1-3 years of working experience from another consumer-oriented (FMCG) company.


You have a high level of drive, you thrive when you are busy, and are passionate about making a difference. You are a team player, but also enjoy working independently. Finally, you like to work with many types of stakeholders and tasks.


What we offer you

  • A company where we are passionate about what we do – and where we focus on professional and personal growth
  • A company in a positive development
  • An exciting and challenging role with room to grow
  • Informal and positive work environment
  • Competitive compensation

Application and contact

Send your application as soon as possible. For additional information, please call Sales Manager Janis Klauss at +371 67783360


Merrild Lavazza is owned by Lavazza, which has produced genuine Italian coffee for more than 120 years and has extensive experience in delivering exceptional coffee quality and innovation. Lavazza’s heritage in combination with its image driven identity cements the brand’s premium position in the Nordic markets as the number one Italian coffee brand. Merrild Lavazza is located in Riga, and is a part of the Nordic Cluster (Sweden, Finland, Norway, Denmark and Baltics). We are at the moment 12 employees in Merrild Lavazza Baltics.   


Globally, Lavazza is the world's third largest coffee brand with a total turnover of approximately €2,1 billion and presence in more than 90 countries. Lavazza is a family owned company through 4 generations and the headquarter is located in Turin, Italy.




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