Operations Quality Inspector

ABOUT THE GROUP

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

JOB OVERVIEW

Lavazza North America, makers of Lavazza Roast & Ground Coffee along with FLAVIA®, is leading the coffee revolution. The world’s leading Brew-by-Pack refreshment system, the Flavia Brewing System (FBS) created Brew-by-Pack technology in 1983, and the company was the first to pioneer Filterpack packaging to retain freshness, eliminate residual flavor, provide perfect-portion size, and protect contents from sunlight, oxygen and other harmful elements. Today, Lavazza North America continues that tradition and has added retail whole beans and ground coffee to its portfolio.

The purpose of this role is to ensure that food safety and quality are verified in every step of our process to ensure consumer satisfaction.  The Operations Quality Inspector will perform incoming material inspections, along with product inspection of roasting, grinding and packaging operations.  Aid in the resolution of quality matters by liaising with Supply, R&D and Supplier Quality Assurance and manage continuous improvement opportunities through corrective actions.

#westchester

JOB RESPONSIBILITIES

The anticipated activities are:

• Product testing in Roasting, Grinding, and Packaging.
• Food Safety Inspections and Reviews
• Control of Non-Conforming product.
  • Verify HOLDs
  • Review Records
  • Assist with the investigation.
• Storage of Production Samples
• Customer Complaint Investigation on the production floor
• Incoming Material Inspections
  • Supplier Non Conformance creation
  • HOLDs
  • Maintain Incoming Material test equipment
• Reviews of Production Data entry into SAP and QDA for completeness
• Environmental Swabs, Nitrogen & Compressed Air testing program
• Sample preparation and shipments to external laboratories.
• Demonstrated ability to embrace the culture of Lavazza Group
• Strong interpersonal and communication skills are required in order to effectively communicate with other business units at a variety of functional levels.
• Strong, flexible team player that works to meet both personal and organization goals.
• Very high of attention to detail, with ability to multi-task.
• Desire to learn about the inner workings of Quality and Food Safety in the Manufacturing environment.
• GMP/GBP audits.
• Able to successfully interact with Supply, Supplier Quality,  Quality Lab and Maintenance to ensure on-time and reliable leadership and support is provided.

JOB QUALIFICATIONS

• High School Degree or GED essential; 2 year Technical Degree preferred
• Ability to work proactively with internal and external customers and stakeholders.
• Strong computer skills
• Basic working knowledge of MS Excel
• Strong writing and grammar skills
• Demonstrated strong attention to detail
• Excellent organizational skills

BENEFITS/PERKS

• Competitive Medical, Vision, Dental Benefits
• 401K Package
• Employee Assistance Program
• Hybrid Work Schedule
• Ability to be barista certified
• Tuition Reimbursement
• Performance Development Plans
• Employee Discounts
• Summer Friday’s (Memorial Day Weekend – Labor Day Weekend)
• Flexible business casual dress code - jean friendly!
• Free coffee, anytime!

Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.