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Field Service Technician

Department:  Technical Service OCS/Vending


Job ID: 

About the company

Lavazza is the division of Lavazza that supplies the unique Lavazza coffee capsule system and Bean to Cup automatic coffee machines to office customers.

Our focus is on customer service with our mission to build trusted relationships based on quality service and premium products.

About the role

We are looking for an experienced, qualified technician, with can do attitude to join our busy Service Team. This role will be a field-based role, carrying out proactive and reactive repairs to a range of coffee machines in offices and coffee shops across Melbourne.


  • Repair, restore & setup of coffee machines and grinders
  • The ability to provide a high level of professional customer service
  • Planned maintenance/cleaning as per predetermined schedules
  • Additional workshop and shared warehouse tasks as reasonably required by the team leader


Skills & Experience:

  • Previous exposure to the Commercial Foodservice Industry highly advantageous
  • Previous experience in repairs and maintenance in coffee machines, commercial catering equipment, or related fields highly regarded
  • Strong Mechanical and Electrical background with an electrical licence (full or restricted)
  • Excellent written and verbal communication skills
  • Excellent time management skills
  • A team player with high work standards and positive attitude and ability to work autonomously
  • Good computer skills
  • Current and valid full Australian driver's licence


Working hours between 8am – 5pm and no weekend work. Some lifting of smaller coffee machines are involved.

Full on the job training will be provided to the successful applicant, together with a competitive salary and fresh coffee every day!

If you are self-motivated and seeking a new opportunity, then apply today!

We welcome applications from woman and members of minority groups.



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