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Nationl Key Account Manager Drug & Alternatives



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Are you motivated to take Lavazza to the next level as a National Key Account Manager? Then check out this opportunity.


We are looking for a



National Key Account Manager Drug & Alternatives (m/w/d)


This is a permanent, full-time position in Frankfurt to be filled as soon as possible.



Your main responsibilities:


  • Defines and manages all commercial activities with assigned customers in line with the annual commercial plan for the entire product range
  • Develops and delivers annual/midyear agreements for the assigned customers with the objective to reach customer-specific volume/turnover and distribution targets. Ensures an effective assortment and activation plan in line with agreed terms and conditions
  • In collaboration with Marketing & Business Development, identifies trends within the coffee category and transforms them into business opportunities for Lavazza with the aim of winning new customers in Drug & Organic channel
  • Provides regular analysis on customer performance (turnover, margin, growth) to identify gaps and opportunities; creates insight-based initiatives to drive customer development and future customer growth
  • Owns the monthly/annual forecasting and demand planning process for his/her customers in strong collaboration with Finance and Supply Chain teams
  • Manages customer budgets within the agreed framework; escalates deviations timely and in a profound manner; continuously seeks to drive profitable customer growth





  • Sales volume, revenue/gross margin to ensure continued and profitable growth of assigned customer(s)
  • Quantitative and qualitative objectives for assortment, distribution, promotion and activation
  • Market entry for Lavazza brand in dedicated Drug & Alternative customers
  • Cross-departmental collaboration to reach joint goals and further develop Lavazza presence outside classic retail
  • Strong team engagement, measure by team survey; being part of the Lavazza sales talent pipeline



Professional experience


  • 3-4 years of Key Account experience, preferably in FMCG
  • Cross-functional experience in Category Management or similar conceptual functions is a strong benefit
  • Proven track record of managing customer agreements/annual negotitations and successfully developing a brand/product range
  • Strong financial acumen
  • University degree (or similar) in business administration or related areas; fluent in German & English



Competency and leadership


  • Passion and a winning mindset, with the ability to influence and guide people to achieve sustainable results
  • A high sense of urgency and the will to be part of a transformation journey
  • Unterstands the big picture and develops clear, informed, competitive strategies to contribute to Lavazza Germany's commercial objectives
  • Uses logic and trusted expertise to derive a variety of scenarios and solutions
  • Thinks critically to make clear, well-reasoned and rational decisions



Personality and cultural fit


  • A team player, strong communicator and influencer - engaging peers, senior management and external stakeholders equally
  • Self-starter, self-reliant and open-minded with high energy, commitment to results
  • Solution-oriented and "Out-of-the-box"-thinker, with the ability to challenge traditional methods and techniques striving to implement new approaches
  • Confident with a "moving framework" of a highly dynamic and growing company
  • A true brand ambassador for the Lavazza brand





  • Attractive benefits package (e.g. Job Ticket, Company Car for professional and private use, Sodexo cheques, Barista training, Corporate Benefits, provision of drinks and fruit)
  • A dynamic working environment with numerous opportunities for creative work and development in a fast-growing company
  • Varying tasks with plenty of room for ideas
  • A dedicated team



Interested? Then please click on the button below to apply directly with your complete application packet (cover letter, CV, certificates), noting your earliest possible start date and salary expectations.

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