IT Demand & Project Manager - Sales & Commercial Solutions

Description

We are looking for a IT Demand & Project Manager – Sales & Commercial Solutions to join the Tech&Digital Solutions Department.
In this role, you will act as a key bridge between Sales, Business, and IT, ensuring strong alignment between commercial needs and digital solutions. The position oversees the end-to-end management of initiatives supporting Sales and commercial processes, from needs identification and prioritization through to execution and delivery. As part of this, the role contributes to the evolution of digital solutions, ensuring consistency with the IT strategy, roadmap, and available resources. In addition, the role is accountable for the coordination and delivery of complex, cross-functional, and international initiatives, working closely with both internal teams and external partners.

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📊 Your day-to-day activities

• Act as the main point of contact between Sales/Business and IT for commercial and sales‑related initiatives.
• Collect, analyze and prioritize business needs, ensuring alignment with digital strategy, roadmap and available capacity.
• Contribute to the evaluation of initiatives in terms of impact, benefits, risks and costs, supporting investment planning and prioritization.
• Coordinate and manage projects and enhancements, ensuring clear scope definition, timelines, budget control and quality of delivery.
• Collaborate with IT teams and external partners throughout design, implementation, testing and go‑live phases.
• Monitor progress and provide clear and regular updates to business and IT stakeholders on status, risks and key decisions.
• Support continuous improvement of ways of working, project delivery processes and solution effectiveness.

💡 Relevant skills & competencies

• 5/6 years of experience in structured corporate or consulting firms.
• Proven experience in roles at the intersection of Business, Sales and IT (e.g. commercial systems, digital initiatives, business projects or consulting environments).
• Experience in coordinating complex projects involving multiple stakeholders, possibly in an international context.
• Exposure to SAP S/4 and other commercial systems.
• Good understanding of sales and commercial processes and how digital solutions can support them.
• Confidence in managing priorities, issues and expectations in a structured and proactive way.
• Strong collaboration and communication skills, with the ability to work in matrix and international organizations.
• Good analytical and presentation skills (e.g. Excel and PowerPoint) to support data analysis and decision‑making.

✨Nice to have

• Experience in demand management, project governance or similar coordination roles.
• Project management certifications or formal training.

✨ In Return We Offer

• Comprehensive welfare package including short working week during summer months
• Hybrid working policy (10 days a month remote working)
• Company restaurant service
• Access to our corporate gym
• A fast paced and dynamic international context

💬What next?

• Our Talent Acquisition Team will assess your application and if you have what we’re looking for, you'll be contacted for an initial interview
• If you make it to the short list, you’ll be interviewed by the Hiring Manager and if necessary, other members of the hiring panel
• In some cases, you may be required to show us your skills via technical challenge.

☕ Who We Are

Our Group was founded in Turin in 1895, has been owned by the Lavazza family for four generations. As one of the world’s most important coffee roasters, we operate in more than 140 countries through our brands, subsidiaries and distributors, with a total of over 5,500 employees.

Every day we operate in all sectors of the coffee industry, offering our products through every channel and positioning our brands as a high-quality blend.

We are a community of single origins united into a perfect blend, humans enriching one another through our mutual diversity.

Awakening a better world every morning: the commitment we make every single day.

#torino