Key Account Manager

MISSION

Do you want to work for an organization that represents two of the strongest coffee brands in the Baltics? We represent two famous coffee brands, Lavazza and Merrild. The company is on a strongly developing path and is looking for a Key Account Manager. The position will be located in the Riga office.

MAIN RESPONSIBILITIES

You will be responsible for developing, steering and managing the Lavazza & Merrild retail business to achieve sales targets. You will manage and develop category leadership status in your assigned customers. You will be accountable for the Customer Budget, Brand Plan, Trade Plan, Trade activation plan, volume forecast, SWOT, and Trade universe map for Key Customers.

Specific areas of responsibility
You will plan and implement the following activities in Key Customers: 
•    Building & implementing customer business plans to achieve business targets
•    Volume, budget and revenue management
•    Daily communication and customer management on a highly professional level
•    Proactively supplying sales & marketing colleagues with ideas and opportunities 
•    Merchandising coverage, market pricing, price distance analysis and pricing tactics
•    Deliver the best in-store execution quality via 3rd party services 
•    Flagging issues and customer problems and pro-actively seeking solutions

Your background

Competencies
•    Language knowledge: fluent Latvian and English (written and verbally) 
•    Computer literate, good command of MS Office (Excel, Word, PowerPoint)
•    Strong negotiation and selling skills
•    Valid driving license 
•    Good analytical skills (interpreting numeric & qualitative data etc.)
•    Flexibility in adapting to fast-changing operating environment
•    Excellent communication skills (listening skills, presentation skills, interpersonal skills)
•    Willingness to learn fast & help others learn
•    Ability to flag and escalate

Background
You have a minimum 3 years of previous working experience in FMCG. Preferably you have gained sales experience in customer management, negotiations and delivering results against set targets.
You have a high level of drive, you thrive when you are busy, and are passionate about making a difference. You are a team player, but also enjoy working independently. Finally, you like to work with many types of stakeholders and tasks.

What we offer you
•    A company in a positive development, passionate what we do - and where we focus on professional and personal growth
•    An exciting and challenging role with room to grow 
•    Informal and positive work environment
•    Competitive compensation package, starting from 3000 EUR gross
•    Company car, laptop, mobile phone, health insurance

Application and contact
Please send your application as soon as possible.
 

Lavazza Baltics & Sweden part of Lavazza Group, which has been producing real Italian coffee for almost 130 years. Luigi Lavazza S.P.A. is among the world's leading coffee suppliers, with an annual turnover of € 2.7 billion and more than 4,000 dedicated employees who share Lavazza's passion for offering consumers the highest quality coffee and enjoyment. Lavazza Baltics is located in Riga. We are 18 employees across Baltic offices.
Lavazza is a family-owned group, established in 1895, headquartered in Turin, Italy. Lavazza is Italy's leading coffee brand. The company's coffee products are also enjoyed in more than 100 countries worldwide.
 

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