E-Commerce Manager-Amazon & Marketplaces

ABOUT THE GROUP

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

JOB OVERVIEW

At Lavazza North America, we are seeking an E-Commerce Manager – Amazon & Marketplaces to drive growth across our digital sales channels, with a primary focus on Amazon and emerging marketplace platforms. This role plays a critical part in supporting our B2B coffee machine portfolio, driving sales through strategic execution and performance optimization.

The ideal candidate will have a proven track record in Amazon and marketplace management, with a strong commercial mindset and a passion for delivering measurable business results. This is a hands-on role focused on identifying growth opportunities, managing tactical execution, and collaborating cross-functionally to ensure operational excellence.

Location: New York, NY

#LI-ID

JOB RESPONSIBILITIES

• Manage day-to-day operations of Amazon (Vendor and/or Seller Central), including product listings, content optimization, pricing, promotions, and advertising execution.
• Support growth and sales execution across additional marketplaces such as Walmart Marketplace, Target+, eBay, and others.
• Optimize catalog structure, product discoverability, and conversion through effective merchandising, SEO, and campaign management.
• Analyze marketplace performance data to identify opportunities to drive sales and improve channel profitability.
• Collaborate with marketing, CRM, supply chain, and demand planning teams on product launches, inventory alignment, and promotional planning.
• Monitor competitor activity and industry trends to inform channel strategy and positioning.
• Ensure marketplace content is aligned with brand standards, accurate, and continually optimized for performance.
• Other tasks as assigned.

JOB QUALIFICATIONS

• Bachelors Degree in Business Management, Marketing, or related field, preferred.
• 2–5 years of experience in e-commerce or marketplace management, with direct experience on Amazon Seller and/or Vendor Central.
• Strong understanding of Amazon operations, merchandising, and performance advertising.
• Demonstrated ability to grow sales through data-driven decision-making and commercial execution.
• Proficiency in Excel and experience with e-commerce reporting tools and dashboards.
• Detail-oriented with strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Minimal travel expectations: less than 25% per year, typically to NYC/West Chester office as needed.

BENEFITS/PERKS

• Competitive Medical, Vision, Dental Benefits
• 401K Package
• Employee Assistance Program
• Hybrid Work Schedule
• Ability to be barista certified
• Tuition Reimbursement
• Performance Development Plans
• Employee Discounts
• Summer Friday’s (Memorial Day Weekend – Labor Day Weekend)
• Flexible business casual dress code - jean friendly!
• Free coffee, anytime!

Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.