Director of Office Coffee Sales-Canada

ABOUT THE GROUP

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 4,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

JOB OVERVIEW

At Lavazza North America, the Director of Office Coffee Sales (OCS) is responsible for leading the development of strategic business plans within the drinks segment and assigned customers, directs and delegates to a team of Sales Managers to lead the implementation of the national strategic and tactical objectives of Lavazza for Canada. The Director of OCS is also responsible for developing strategies that are be designed and implemented to successfully deliver both short term growth and profits targets for the business as well as supporting the 3-5 year business plan. 

Location: Remote (Toronto, CAD)

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JOB RESPONSIBILITIES

• Strong line management skills, driving team engagement and development.
• Lead the development of drinks NA segment annual business plan through robust knowledge of our industry and assigned channels, maximizing business opportunities, driving profitable growth, growing share, and managing to company objectives.
• Gain access to potential new customers and gaining new distribution through effective utilization of your team and knowledge of your geography and key contacts.
• Key member of the OCS Sales Leadership Team driving an understanding of the capabilities and needs of distributor partners, ensuring our strategic plans are aligned to their overall business objectives.
• Lead team to execute a robust demand plan, through analyzing trends, promotional activity, and product assortment to develop selling stories to deliver maximum sales and profits.
• Develop and present annual top to top customer/distributor business reviews, providing “fact based” leadership and insights relative to customer and category performance.
• Influencing Senior Leadership within your distributors’ key decision makers, customers, and end users.
• Direct team to drive the delivery of complete customer satisfaction ensuring customer retention and long-term growth.

JOB QUALIFICATIONS

• Bachelor’s degree in Business Management, or related field.
• 8+ years of experience in the selling of CPG products.
• 5+ year of experience in a senior sales position in Away from Home channel.
• 5+ years of distributor experience in broker management.
• 2+ year of experience in marketing, analytics, or research.
• Microsoft Office Products (Excel, PowerPoint, Word, Outlook) knowledge preferred.

JOB QUALIFICATIONS CONT.

• Managing and motivating others in a fast-paced complex environment.
• Experience managing people and leading a team (remotely).
• Act as a member of segment Senior Sales Leadership Team.
• Customer management and solution selling skills.
• Presentation effectiveness – ability to define business opportunities, gather appropriate data to support, organize information, create, and deliver presentation to effectively influence key stakeholders.
• Strong Planning skills – ability to organize and prioritize multiple projects and activities.
• Cross Functional Effectiveness – Understand cross functional implication of actions, coordinate major activities and initiatives, communicating issues and impacts.
• Ability to occasionally lift and/or move up to 50 pounds.
• Ability to sit for extended periods of time.
• Ability to travel up to 75% of time.

BENEFITS/PERKS

• Competitive Medical, Vision, Dental Benefits
• 401K Package
• Employee Assistance Program
• Ability to be barista certified
• Tuition Reimbursement
• Performance Development Plans
• Employee Discounts
• Free coffee, anytime!