Digital Product Owner

We’re looking for a Digital Product Owner to join our Digital Platform Management Team in Nuvola, our HQ in #Torino,

The team develops the mission on these 3 points:

• continuous improvement of the customer experience of Lavazza customers through the monitoring of digital touch points, especially towards the younger target
• support business stakeholders in the evolution of digital channels to maximize conversions (orders and lead acquisition)
• support and training for local teams (subsidiaries) to increase their level of digitalization

📊 Your day-by-day mission:

You will be part of a team of Product Owners, responsible for the management and evolution of the platform with a focus on websites and eCommerce:

1. Business as usual: maximizing operational efficiency in platform management.

• Supervision of maintenance activities for Lavazza websites
• Coordination of agencies/suppliers and performance monitoring
• First level of escalation for critical management of operational activities
• KPI monitoring
   

2.Product evolution: ownership of the platform's technological innovation roadmap, as Product Owner, ensuring alignment with business objectives
 

• Collecting requests with impact on the digital products you supervise
• Preparation of requirements, user stories and acceptance criteria, with the support of suppliers
• Collaboration with design teams to define the user experience
• Backlog management, prioritization and quality validation of functional releases
• Management of the product roadmap and their communication to stakeholders
• Constant monitoring of digital products and identification of development areas, both in terms of functionality and in terms of performance of the teams involved 

💡 Who we’re looking for:

• You’ve proven experience (at least 4 years) as Product Owner (certification as a Product Owner in the Agile framework is a plus)
• You have an experience using Atalassian products (Jira Software, Confluence)
• Fluency in English and Italian
• Do you have propensity to work in cross-functional teams?
• You share our aim awaking a better world every morning and have an affinity with our company Values authenticity, passion for excellence, responsibility, and inventiveness. (And if you’re a coffee lover....that helps!) 

✨ In return we offer:

• Company restaurant service
• Access to our corporate gym
• Hybrid working policy (10 days a month remote working)
• A fast paced and dynamic international context

💬 What next? 

• Our Talent Acquisition Team will assess your application and if you have what we’re looking for, you'll be contacted for an initial phone screen
• If we like what we hear, you’ll be invited to an interview with a member of the Talent Acquisition team
• If you make it to the short list, you’ll be interviewed by Manager/Senior Manager of your team.

☕ Who we are:

Our Group was founded in Turin in 1895, has been owned by the Lavazza family for four generations. As one of the world’s most important coffee roasters, we operate in more than 140 countries through our brands, subsidiaries and distributors, with a total of over 5,500 employees.

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