Commercial Strategy Reporting Analyst

ABOUT THE GROUP

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 4,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and we are constantly looking for new talents who share our values and can enrich our team.  We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

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OVERVIEW

The Commercial Strategy Reporting Analyst will play a pivotal role in supporting Lavazza’s operations across all sales channels—Retail, eCommerce, Food Service, and Office Services—and product categories. This position focuses on creating, maintaining, and enhancing data accuracy, reports, and actionable insights that drive informed decision-making across the organization. Additionally, the role will partner closely with the Demand Planning Team to identify new communication strategies, improve data-sharing processes, and enhance collaboration across all the departments involved in the S&OP process. The analyst will also embrace a mindset of continuous improvement, constantly identifying areas of opportunity and proactively changing existing processes to enhance efficiency and effectiveness.

RESPONSIBILITIES

• Deliver accurate and timely daily, weekly, and monthly sales and open order reports.
• Design, streamline, and enhance new reports, dashboards, and scorecards to monitor critical KPIs and support organizational action plans.
• Work closely with the Demand Planning Team to improve data-sharing processes, ensuring alignment between sales forecasts and inventory planning.
• Support the S&OP process by providing accurate reporting, insights, and trend analysis to enhance collaboration between sales, supply chain, and finance teams.
• Integrate and analyze data from multiple sources, including sell-in/shipments, sell-out/consumption, and financial metrics, to provide valuable insights.
• Collaborate with cross-functional teams to identify the most impactful data, enabling them to use the data themselves to improve business decisions.
• Develop data visualizations, including charts, dashboards, and presentation materials (e.g., PowerPoint slides), to track trends and effectively communicate insights to stakeholders.
• Oversee and maintain Master Data for customer and sales organizational hierarchies in SAP.
• Manage Power BI maintenance, ensuring data accuracy and efficient reporting functionality.
• Partner with the Commercial Strategy Team and leadership to execute special projects, such as customized reports on sales, marketing, pricing, business planning, forecasting, and data accuracy.

PROFESSIONAL QUALIFICATIONS

• Bachelor’s Degree, preferably in Business Analytics, Data Science, Computer Science
• Business reporting, and/or data analytics experience required
• Required: Advanced skills Business Intelligence tools, Power BI preferred, and in MS Office (Excel, PPT)
• Preferred: Nielsen/IRI, One World Sync, Sales Force
• Ability to efficiently and effectively learn new technology (Proprietary Lavazza tools)
• Merge, organize and visualize complex data sets from multiple sources
• Well organized, can handle a fast pace working environment, strong analytical skills with an entrepreneurial business focus, responsible, and strong collaboration skills, always act with trust & integrity
• Being proactive in proposing analytical reports that will support the ongoing business needs
• Familiarity and interest in using Artificial Intelligence to optimize ways of working 

TRAVEL REQUIREMENTS

• Less than 20% travel required, able to commute between West Chester or NYC office as needed

BENEFITS/PERKS

• Competitive Medical, Vision, Dental Benefits 
• 401K Package 
• Employee Assistance Program 
• Onsite Cafeteria and Gym (West Chester location)
• Hybrid Work Schedule 
• Ability to be barista certified
• Monthly Lunches provided by Lavazza
• Tuition Reimbursement
• Performance Development Plans 
• Employee Discounts 
• Flexible business casual dress code - jean friendly! 
• Free coffee, anytime!

 
Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.