Accounts Receivable Analyst - OCS

ABOUT THE GROUP

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 4,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and we are constantly looking for new talents who share our values and can enrich our team.  We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

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OVERVIEW

We are seeking a motivated and detail-oriented Junior Accounts Receivable Analyst to join our finance team. In this Junior-level role, you will be responsible for assisting with managing and maintaining our company’s accounts receivable processes. This includes monitoring outstanding invoices, processing payments, reviewing and validating deductions, monitoring and managing rebates and assisting with collections, ensuring accurate and timely financial reporting. You will collaborate closely with cross-functional teams to resolve issues, optimize processes, and help improve cash flow management.

RESPONSIBILITIES

• Process incoming payments, ensuring correct allocation to customer accounts.
• Analyze and manage aged receivables, develop strategies to reduce outstanding balances, and ensure timely collections from customers.
• Identify and investigate discrepancies or issues with customer accounts, working with internal teams and clients to resolve them efficiently.
• Provide support for month-end and year-end closing activities, ensuring all receivable transactions are recorded accurately and in a timely manner.
• Build and maintain strong relationships with key customers, addressing inquiries and resolving payment disputes.
• Support audits by providing necessary documentation, reports, and explanations for accounts receivable transactions.
• Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement.
• The analyst will ensure timeliness and accuracy of executing various reports within our ERP system (SAP) in accordance with our policies and procedures. 
• The ideal candidate will also be responsible for achieving all correspondence in accordance with our process and policy.
• Knowledge and understanding of order to cash, ERP systems and accounting is important and a requirement.
• Performs other related duties and assignments as required.

PROFESSIONAL QUALIFICATIONS

• Bachelors degree in Finance, Accounting, Business, or equivalent experience
• Strong attention to detail with excellent organizational and analytical skills
• Basic knowledge of accounting principles and financial transactions, and accounts receivable best practices
• 3-5 year of Accounts Receivable experience
• Proficiency in Microsoft Office (Excel, Word, Power Point and Outlook); Experience with accounting software (e.g., SAP and HighRadius) is a plus.
• Ability to work independently and as part of a team in a fast-paced environment
• Strong problem-solving skills and the ability to adapt to changing work priorities
• Excellent communication skills, both written and verbal, with the ability to interact effectively with internal teams and external customers

BENEFITS/PERKS

• Competitive Medical, Vision, Dental Benefits 
• 401K Package 
• Employee Assistance Program 
• Onsite Cafeteria and Gym (West Chester location)
• Hybrid Work Schedule 
• Ability to be barista certified
• Monthly Lunches provided by Lavazza
• Tuition Reimbursement
• Performance Development Plans 
• Employee Discounts 
• Flexible business casual dress code - jean friendly! 
• Free coffee, anytime!

 
Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.