Channel Strategy Associate Manager- Foodservice Channel

ABOUT THE GROUP

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 4,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and we are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

JOB OVERVIEW

The Lavazza North America, the Channel Strategy Associate Manager position supports Lavazza North America’s Away From Home Channel, with a specific focus on Food Service (FS). This individual will be accountable for diagnosing complex business issues, identifying key insights, and recommending action plans necessary to achieve the business’ short- and long-term objectives.

Location: West Chester, PA AND/OR New York, NY

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JOB RESPONSIBILITIES

• Deliver insights & strategic actions derived from sell-out/consumption, sell-in/shipment, industry publications, and other syndicated data sources
• Develop, communicate, and course correct execution strategies to achieve long term objectives defined by the 5-year Strategic Plan
• Drive development in the FS channel by delivering actionable recommendations for channel expansion, distribution opportunities, and delivering profitable and sustainable growth based on consumption and market trends
• Develop fact-based selling stories and selling tools for the sales team to use with current and prospective customers
• Develop and maintain actionable reporting and score carding for the FS Sales Team and cross functional departments that provides visibility on business performance vs budget and other strategic KPIs
• Lead Monthly Business Reviews and collaborate with all functions 
• Consolidate and manage reporting of direct and indirect customer sell-out data to assess actual performance vs contracted KPIs and monitor for areas of opportunity
• Ad hoc strategic projects and support as needed to deliver business objectives for the FS Channel

PROFESSIONAL QUALIFICATIONS

• Bachelor’s Degree in Business Management or related field 
• 3+ years working experience in CPG Trade Marketing, Category Management, Sales, or Marketing required
• Experience supporting Food Service channels and customers preferred
• Intermediate/Advanced skills in MS Office (Excel, PPT) required
• Proficent with PowerBI or other BI tools (required)
• Ability to efficiently and effectively learn new technology (Proprietary Lavazza tools)
• Strong analytic and story telling capabilities to diagnosis complex business issues, visualize the data, identify the insights, and recommend clear action plans
• Highly agile and thrives in a fast paced working environment with an entrepreneurial mindset
• Strong collaboration and influence skills with the ability to work well cross functionally with all levels of the organization - peers to Executives
• Strong communication and presentation skills
• High attention to detail, with the ability to multi-task and effectively prioritize

PHYSICAL/TRAVEL REQUIREMENTS

• Minimal travel expectations: less than 10% per year, typically to NYC/WC office as needed. International travel possible.
• Ability to occasionally lift and/or move up to 50 pounds
• Ability to sit for extended periods of time

BENEFITS/PERKS

• Competitive Medical, Vision, Dental Benefits
• 401K Package
• Employee Assistance Program
• Onsite Cafeteria and Gym (West Chester location)
• Hybrid Work Schedule
• Ability to be barista certified
• Monthly Lunches provided by Lavazza
• Tuition Reimbursement
• Performance Development Plans
• Employee Discounts
• Flexible business casual dress code - jean friendly!
• Free coffee, anytime!

Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.